Store Policies✖

Return Policy

We guarantee that we always sell 100% authentic and fresh tea in vacuum sealed packs to ensure the aroma, freshness and flavour of the tea is retained for your enjoyment.

However, as a result of any error from our side, if you find that you have been delivered the wrong tea or the packaging was not sealed properly, you can contact natty at care@natty.in within 48 hours of receiving the product. Although such a situation is highly unlikely, we hope you understand that humans are prone to errors. We will correct any such situation by issuing you a full refund or replacement.

We do not accept returns for items that are not personally liked by you.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy