Store Policiesā
Return Policy & Exchange Policy
LATTOO has a No Refund policy. All sales are final. Customer satisfaction is guaranteed by repair or exchange. Absolutely no refunds on customized, special and personalized items; unless there is an error on our part. All exchanges must be made within 7 days of delivery.
What if my order arrives damaged?
We closely monitor each order we receive to ensure proper inspection and packaging prior to shipping. In the event that your product is damaged upon receipt, please contact Natty customer support via care@natty.in and we will immediately remedy the situation. All exchanges must be made within 24 hours of delivery date.
What can't be returned?
ļ§ Items that are engraved or customized in any form unless fault in production or manufacturing is identified.
ļ§ No returns will be accepted after 7 days of receipt of purchase.
ļ§ Items that are not in their original packaging cannot be returned.
ļ§ Items with noticeable wear cannot be returned. Items must be in new condition to be eligible for return.
ļ§ Returns cannot be accepted for change of mind, change of color, change of font size or change of style.
We cannot accept a return on an item because you don't like the colors, engraving layout or style you selected or if the engraving was not correct due to a typographical error on your part. We will however make a speedy replacement if we caused any typo or did not produce what you specified.
Products that are defective or broken on our part will only be authorised for even exchanges of original orders - No exceptions!
For more information refer to Natty's Shipping & Returns Policy
Apparel
Accessories
Footwear
Bags
Jewellery
Maternity
Apparel
Accessories
Footwear
Bags
babies (0-2)
room
apparel
accessories
footwear
fun/learning
school
Food
health/skincare
Decorative Accessories
Storage/ Organization
dining/Drinking
lights
bed/Bath
furniture
Outdoor/Garden
Beauty/Wellness
stationery
tech accessories
travel accessories
books/Games
pets
party planning
others
religious
tea/Coffee
Spreads/Preserves
Snacks
Others
by Recipient
by personality
by occasion
By Feature
Return Gifts
Hampers
Stores
Sale
