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Natty

The Lohasmith

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About Us

The Lohasmith is a creator of luxé decor accessories and unique treasures for the home.

We create beautiful decor for both interior and exterior use made predominantly of metal; incorporating materials like glass, wood and leather to create the perfect accents for homes and spaces.

We work w...

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Store Policies

Store Policies

Return and Refund Policy

We accept returns only if the product you have received has a manufacturing defect or an incorrect product was delivered to you, then let Natty know at care@natty.in within 24 hours of receiving the product with adequate photographs. To be deemed eligible for return, the product must be unused and in the same condition you received it. The product must be returned to us in its original packaging.

Refund
Upon receiving the item, we will inspect it and notify you that we have received the item. We will inform you of the status of your refund after we have inspected the item.
If your refund is approved, we will initiate a refund to your Natty account in the form of Natty Store Credit.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy

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