Covid-19 Update: Orders may be delayed due to pandemic restrictions.

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Read more on our response to Covid-19.


The Kettlery



About Us

The Kettlery is a lifestyle tea brand and a specialty retailer of selectively sourced premium loose leaf teas, tea accessories, gifts and gourmet foods established in 2015. We are heavily focused on health and wellness and innovative tea gifting. Our vision is to redefine the way tea is consumed i...

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Store Policies

Store Policies

Return & Cancellation Policies

Each of our products goes through thorough quality checks. However in the rare case that the product shipped to you is erroneously 1) damaged, 2) not what you ordered, please notify Natty within 24 hours of receiving the product along with photographs. We will do our best to offer you a replacement.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at

For more information refer to Natty's Shipping & Returns Policy

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