Store Policies✖

Return Policy

In case you would like to return or exchange your Spiritual Warrior piece, please notify Natty. 

Conditions:
Our policy lasts 5 days. If 5 days have gone by since your date of delivery (as recorded by the shipping provider), unfortunately we can’t offer you a refund or exchange.

Returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.

To complete your return, we require a receipt or proof of purchase. Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.

All our mats are final purchases - no refunds or exchanges given.

Only regular priced items may be returned, unfortunately sale items cannot be returned.

Process:
Once your return is received, it is inspected by the quality team. If your return is approved, then your refund will be processed, and a store credit will automatically be applied to your Natty account. 

Any returned item received by us that does not meet the above mentioned conditions will not be accepted and will be returned back to you at your expense.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

For more information refer to Natty's Shipping & Returns Policy