Store Policies✖

Return & Exchange Policy

OYP products once sold cannot be exchanged or returned 

Any OYP product if received damaged or with any defect should be informed to the Natty team with supporting images within 24hrs of delivery (please keep in mind all products are hand-painted so they aren't perfect and would come with strokes, colour may vary as well)

Customization Policy

If a product is requested to be customised please allow us 10 days to create it, post which it will be shipped. 

General Policy

All OYP planters are handmade & hand painted, the beauty of the product is enhanced with each style being unique from the other, no 2 styles will look the same due to this nature.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy