Covid-19 Update: Orders may be delayed due to pandemic restrictions.

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Read more on our response to Covid-19.

Natty

MamasBoo

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About Us

Eco-friendly, safe, and beautifully designed clothes for your little ones.
Mamas Boo is a 100% Organic, sustainable and ethically manufactured kids apparel label. Our fabrics are Organic, Natural, Chemical-free, Comfortable and soft on your little sunshine's skin

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Store Policies

Store Policies

Return Policy

We have a no return and only exchange policy on account of a size change for all our products.

If there is any special case where you believe that you have received a damaged product or received the wrong item, please email Natty at care@natty.in along with the picture of the product within 24 hours of delivery of the product.

In case of an exchange, all products must be returned in their original packaging and with the tag still attached (wherever applicable) and couriered to our address. Only upon receiving the original item will the exchange be initiated. If we are unable to exchange the item because of the product or size being out of stock, you will receive a store credit.

No used products will be exchanged. If a product is received in broken packaging or with a damaged piece, then the exchange is not guaranteed.

We offer refunds only if the item has a manufacturing defect or if the exchange is not possible due to a stock unavailability.

To be eligible for a replacement/return:

You must inform us within 7 days of receipt of the product(s) 
The item must be returned along with the original packaging.
The labels / tags must be intact.
Your item must be unwashed, unused and in an undamaged condition.

Please note that exchanges/returns are not accepted if:
The return request is made outside the specified time frame
There shall be no refund on discounted product(s)

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy

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