Store Policies✖

Returns and Exchange Policy

We only accept returns if the product you have received has a manufacturing defect or an incorrect product was delivered to you, then let Natty know at care@natty.in within 24 hours of receiving the product with adequate photographs and we will replace it.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Custom products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item. 

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy