Store Policies✖

Returns + Shipping

Delivery and dispatch: We make products fresh, so it takes us 2-3 business days to prepare and dispatch your purchase. After which delivery companies takes about 4-7 business days/working days for the door delivery of the product.


If you receive a product from us that appears to be damaged or defective, contact Natty immediately at care@natty.in. We will gladly exchange damaged orders reported within 48 hours of delivery. Photos of damaged product are helpful and required.

Note: Bath bombs are fragile products, they are rock solid and we make sure to wrap them properly but due to bad handling they might break, in this case, we won’t be able to ship another.

We do not accept returns of our products due to the environmental impact of reverse shipping and sanitary reasons! Over 5 billion pounds of waste is created annually due to reverse shipping! We do still want you to be happy with and excited about your purchase, so if you have an issue, please contact Natty. All requests will be handled on a case by case basis within 5 days of the delivery of the product.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy