Covid-19 Update: Orders may be delayed due to pandemic restrictions.

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Read more on our response to Covid-19.

Natty

IndieGood

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About Us

IndieGood is a homegrown design brand building a range of functional products for an organised comfortable living. We celebrate Indian craftsmanship and share stories through our design.

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Store Policies

Store Policies

Return Policy

-Returns are accepted only in the case of any manufacturing defect or if the product is received by the customer in a damaged condition.
-A return/exchange request should be raised via email quoting the order number to care@natty.in within 72 hours of delivery of the product, or else we will not be liable to accept the return/exchange request.
-The email should contain a detailed description of the nature of the concern, and pictures/videos of the product in case of damages or manufacturing defects with the invoice details on the package for a detailed investigation of the damage from our end.
-Please note that we may only process exchanges and returns once you have shipped us the product.
-Goods that are without tags will be returned to the customer. We hope it doesn’t come to this, but should the goods returned to us, fail to meet our returns standards, the cost of returning it to you will have to be borne by you.
-We must receive the product within a strict period time of 10 days from the delivery date for this purpose.
-Goods will only be accepted if they are not washed, used or damaged and are in original packaging.
-Replacement of the product would be subjective to the availability of the product.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy

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