We are an Asian brand creating 100% eco yoga mats and yoga accessories at the right price. We incorporate design influences, art and craft from the region and create sustainable livelihoods for people involved in the making of the products.
Ida Yog firmly believes and stands by all of our high quality and natural yoga products. If you are not 100% satisfied with your purchase you can email us at firstname.lastname@example.org in case you would like to return for exchange or Natty store credit.
Condition of Return:
Return requests will only be entertained and processed if they are submitted within 3 days of successful delivery.
To be deemed eligible for return, the product must be unused and in the same condition you received it.
The product must be returned to us in its original packaging. You will also need to provide us with the receipt/proof of purchase for the product.
Once your return is received, we will inform you of the status of your refund after it is inspected by the quality team.
If your refund is approved, we will initiate a refund to your Natty account in the form of Natty Store Credit.
Any returned item that does not meet the above mentioned conditions will not be accepted and returned back to you at your expense.