Covid-19 Update: Orders may be delayed due to pandemic restrictions.

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Read more on our response to Covid-19.

Natty

Dear Nani

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About Us

Inspired by principles of Ayurveda & ancient Indian practices of healthy living. Our products are natural, 100% plant-based, free from nasty toxins. Each of the formulations is handcrafted to suit different constitutional skin type or 'doshas' as mentioned in Ayurveda. At the heart of 'Dear Nani,'...

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Store Policies

Store Policies

Store Policies

Hello! Our products are handmade in small batches, with quality control as the key focus.

The products sold are non-returnable and non-refundable. Replacements are accepted only in the following cases:
1) Damaged pieces on arrival: You have to take photographs or make an unboxing video when you receive a product. Send it to Natty within 24 hours of delivery. We will analyze and exchange the same product. No refund will be issued.
2) Wrong product: Write an email to Natty within 24 hours and return the product with the same box along with all the accessories you received. We will analyze and exchange the same product. No refund will be issued.

Any other damage incurred due to incorrect application, negligence, or improper usage is not covered under the brand policy.

We will be happy to assist you with any issues regarding your order.

Thank You!

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy

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