Covid-19 Update: Orders may be delayed due to pandemic restrictions.

Stay home, stay safe and shop online on Natty!

Read more on our response to Covid-19.





About Us

Authentic and Flavourful Teas for you to Rediscover your Tea Experience

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Store Policies

Store Policies


Products may be returned only in case of a defect. It will be refunded in full, including a standard delivery cost incurred by you in returning the item to us. Chayam Teas will not refund opened or used products. 

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at

For more information refer to Natty's Shipping & Returns Policy

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