Covid-19 Update: Orders may be delayed due to pandemic restrictions.

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Read more on our response to Covid-19.

Natty

Breathing Wood

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About Us

Home Furnishing Products

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Store Policies

Store Policies

Returns and Exchanges

I gladly accept returns, exchanges and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me.  if you have any problems with your order

More Information - FAQ

Custom and personalised orders

Yes, we can do that. Ask us if you cannot find something of your choice.

Care instructions

Wipe the furniture daily with a soft cloth (a slightly moistened cloth is advisable to ensure all dust stays on the cloth).
Also avoid exposing the wood to alcohol, deodorants, perfumes, nail varnishes and similar liquids.Place your furniture carefully so that it’s not in contact with direct sunlight (this can cause fading and, in some cases, cracking).
Do not place furniture next to fireplaces or radiators as this can cause warping.
Use placemats and coasters when resting hot drinks or dishes on the furniture.
As soon as scratches or stains are discovered, seal them with a small amount of matching paint or varnish.
Rotate your mango wood pieces to expose all angles to an equal amount of air and light.

Gift wrapping and packaging

Yes, sure we can do that only on requesting.

Shipping

Processing Time: 7-10 working days
Shipping: 5-7 business days

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy

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