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Natty

Antidote

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About Us

Antidote,a lifestyle accessories brand ,that believes in crafting products that are not merely things to possess but also embody a story within them. Our entire design philosophy is based on our love for handmade & firm believer in creating unique designs which stand against the mass market cultur...

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Store Policies

Store Policies

Return Policy

• In case of returns, you must inform Natty within 5 days of receipt of the product.
• Antidote will NOT be responsible for the return shipping cost. It will be borne by the customer only.
• Merchandise has to be in their original condition and packaging along with the brand tags. It should not have any sign of use or wear and tear.
• Refunds, exclusive of taxes and shipping charges, will be issued to you as Natty store credit, after we have physically received the merchandise at our studio.

Damaged Products

• If you have received a damaged product, notify Natty within 24 hours with photographs to support your claim.
• If available, we will definitely send you another replacement piece with absolutely free shipping.

Disclaimer and Warranty

• Antidote uses genuine leather and leather cords in making of its products. Leather is a natural material, so a slight change in the color and texture is bound to happen with the usage.
• Scratches and cracks in leather will eventually come and is the characteristic of natural leather. No two products will be identical as each leather skin is different to the other and will also have unique skin marks. These marks and scratches cannot be considered as defects or damaged.
• Antidote products are hand crafted hence no two products are identical. Each product is unique in its own aspect. No two products are similar in their absolute measurements.
• Antidote uses high quality hardware, but it might be a possibility that the metal hardware loses its shine and polish might chip off due to over usage of the product or mishandling by the customer. Antidote cannot be held responsible for the same.
• There will be slight color variation in the product when seen physically through eyes as compared to the monitor.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                  

For more information refer to Natty's Shipping & Returns Policy

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