Studio Saswata endeavors to ensure that every transaction is seamless. We take great care in delivering our products and adhere to the highest quality standards.
As a policy, we do not offer exchange or returns on the products that are delivered in perfect condition as per the order placed. However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect or hampered/damaged in transit then we are open to re-fulfill/exchange your order. Please let Natty know within 24 hours of receiving it with adequate photographs to initiate the request.
For more information refer to Natty's Shipping & Returns Policy