Niana does not accept returns or exchanges.
If the product you receive is damaged, please contact Natty within 24 hours of delivery. We can offer a refund or replacement on any item as long as it is returned in its original condition and packaging. Once we receive the item/s, the replacement or refund will be initiated.
Please make sure your items are returned new, unused and with all Niana tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at email@example.com.
For more information refer to Natty's Shipping & Returns Policy