Returns & Exchange
In case you are unhappy with the product, you can exchange it for another item from The Yarn Story.
No returns, only refund against any damaged products. Please inform Natty within 24 hours of delivery.
Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at firstname.lastname@example.org.
For more information refer to Natty's Shipping & Returns Policy