If your product arrived in a damaged/broken condition, we 'd be happy to replace it for you. We request that you check the product at the time of delivery and inform us within 1-2 days with supporting images.
Return and Exchange
Unfortunately unless the product is damaged in transit, we do not accept any returns and all our products sales are final. Our products are hand made with love and care using the best quality resources, and we are sure that you will be happy with the products when you receive them.
Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at firstname.lastname@example.org.
For more information refer to Natty's Shipping & Returns Policy