Studio Saswata endeavors to ensure that every transaction is seamless. We take great care in delivering our products and adhere to the highest quality standards.
As a policy, we do not offer exchange or returns on the products that are delivered in perfect condition as per the order placed. However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect or hampered/damaged in transit then we are open to re-fulfill/exchange your order. Please let Natty know within 24 hours of receiving it with adequate photographs to initiate the request.
Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at firstname.lastname@example.org.
For more information refer to Natty's Shipping & Returns Policy