Store Policies✖

Store Policy

Returns & Exchanges
We do not accept returns or exchanges.

Customer can choose to get a full refund or a replacement if a wrong/damaged product is delivered by mistake. If the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to re-fulfil/exchange your order. Please let Natty know at care@natty.in within 24 hours of receiving it with adequate photographs to initiate the request. 

Disclaimer
Please note that the product received might vary slightly in colour from the image depicted on the website due to different screen display settings/calibrations and/or lighting conditions in the product photography. 

Some of the customised products would have the personalisation carried out through a manual process of Screen Printing/Heat Embossing/Engraving which might lead to slight variance in character alignment and spacing.

Covid-19 Update

Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at care@natty.in.
                

For more information refer to Natty's Shipping & Returns Policy