Kindly note that there might be variations on the actual color and texture from what is evident in the pictures, due to the technological limitations in such presentation. Also, being handmade, we put in best of our effort in trying to achieve that the goods are as close to the mentioned specifications. However please keep into account minor variations considering the manufacturing process.
1. Do not expose it to direct heat or sunlight for extended periods.
2. Keep your product dry. Avoid getting it wet or damp. To clean it, simply wipe with a dry cloth.
3. Avoid rubbing the jewelry pieces against an other metal or textured object.
4. Avoid contact with lotions, perfumes, bleach and chlorine.
5. We advise you to keep the jewelry in a zip lock plastic bag to avoid scratching.
NOTE: Color variation cannot be subject to rejection of goods or merchandise.
Customers may return the products within 5 working days after delivery without giving us any reason, as long as:
- The products are not used in any way
- The products are in their original packaging.
- The product is complete.
Please note, we don’t support freight cost for return.
We believe in spreading delight through our products and services. Our policies are simple and upfront and we strive to make your experience delectable and delightful.
Once the returned product is received by us in its original state and has been approved by our quality team, you shall be provided with store credit.
Please note, the following products shall not be returned/ exchanged:
- Products made to order or customized as per your size.
- Products personalized as per your requirement.
- Products bought under sale/discount/seasonal offer/ special promotion.
- Products for which such a condition is mentioned in the product information.
For more information refer to Natty's Shipping & Returns Policy