Your complete shopping satisfaction is our No. 1 priority. We want you happy each and every time you buy from The Lion and The Fish. However, if due to some unforeseen situation, an item you ordered from us does not meet your expectations, then the following terms apply for a mutually consented resolution of the situation:
• Notify Natty within 5 days of receiving the product.
• To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
• Once your returned product is inspected and approved, then your return will be processed for refund.
• Sale Items - Only regular priced items may be returned, unfortunately sale items cannot be returned.
• Note - You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.
For more information refer to Natty's Shipping & Returns Policy