Store Policies✖

Returns Policy

Even though, all the products made with care and checked before dispatch, in any unlikely scenario where the customer receives a damaged/defective product or a product which does not comply with the original order specification; the customer should contact natty on care@natty.in within 24 hours upon receiving the product along with adequate photographs.

RETURNS AND EXCHANGES
Little Canvas does not allow Customer returns except as stated above.
Customers can request a return in exceptional cases by raising a request within 24 hours of getting a delivery on care@natty.in
Little Canvas will have the review the reason(s) and decide on the acceptance of the request.
We may request more information from you in some cases, but will try to close open requests within a 48 hour period with our reasons.
Once a return request is approved, the product shall be shipped out by the customer within 2 working days.
The product and its original packaging, labels/tags and original bill/receipt should not be tampered with.
The product has to be unused.
The return request will only be processed once the product has been received and tested for quality by Little Canvas.
Products bought in sale or promotion cannot be exchanged or returned.
Shipping Costs for Returns will be borne by Customers and not reimbursed.

For more information refer to Natty's Shipping & Returns Policy