Return & Exchange Policy
We do not accept any returns and all our products are final sale. Our products are handmade with love and care using the best quality resources.
Damaged or Defective Products
If your product arrived in a damaged/broken condition, we 'd be happy to replace it for you. We request that you check the product at the time of delivery and inform Natty within 24 hours with supporting images.
All our products are handcrafted and may vary slightly in size, colour, grain and texture. Colours are represented as accurately as possible but may vary slightly from what is seen on screen. We recommend you read our care Instructions.
Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at firstname.lastname@example.org.
For more information refer to Natty's Shipping & Returns Policy