We work very hard to ensure that the highest quality standards are met, so you are always satisfied with your purchase. We do not offer returns/exchanges, except if:
*The product you received has a manufacuring defect
*The product you received is different from what you ordered
We are unable to accept any returns/exchanges on personalised or custom orders.
In case of the above, kindly email us the details on firstname.lastname@example.org
Ships out in 2-4 business days; personalized orders require 2 additional business days.
Please note, due to the Covid-19 pandemic and related safety and hygiene issues we may not be able to accept any returns or exchanges at this time. We apologize in advance for any inconvenience caused. If you have any concerns or specific questions, please get in touch by contacting us on 08296746143 or email us at email@example.com.
For more information refer to Natty's Shipping & Returns Policy